Terms and Conditions
CHECK IN TIME: 4PM
We politely request that guests do not arrive any earlier that 4pm. If we are ready earlier than 4pm, we will call you on the day to let you know.
BOOKING AND CANCELLATION TERMS
Once a booking has been confirmed with Ar Fasgadh Lodge, a contract has been entered into. The contract will be between the owners of Ar Fasgadh (referred to as 'us' or 'we') and the person making the booking and all members of the party (referred to as 'you', 'your', 'guests') under the following booking conditions. Scottish Law will govern the contract. The contract will be subject to these booking conditions and must be complied with. The person whose name is on the booking form (referred to as the 'Responsible Person') agrees to take full responsibility for ensuring all the following Terms and Conditions are adhered to by all members of the party. The responsible person must stay at the accommodation throughout the holiday and be at least 18 years of age at the time of booking. The names, addresses and ages of all members must be shared with the owners, on request.
A contract only arises when a deposit has been received and we confirm the booking by email. Ar Fasgadh is to be used for the sole purpose of a holiday and the responsible person must not sub-let. They must also ensure the property is left secure when unoccupied.
Deposits and Balances
A deposit, typically 35% of payment, is due at the time of booking and the balance is payable 4 weeks prior to arrival. If a booking is made with less than 4 weeks notice, full payment is required on booking. If payment is not received 4 weeks prior to arrival, we will assume you wish to cancel.
Cancellation prior to final payment - we will refund your deposit amount if we are able to rebook the property. The deposit amount may be less than you paid if the weekly charge has to be reduced due to the short notice. If we are unable to rebook the dates, you remain responsible for the deposit and this will not be refunded under any circumstances.
Cancellation after full payment - a refund will be provided if the property can be re-booked. This may not be a full refund if the property is rebooked at a reduced rate. If we are unable to rebook your holiday dates, you remain responsible for the full payments and this will not be refunded.
We strongly recommend that you take out travel insurance just in case of this eventuality
Number of guests
The number of people occupying Ar Fasgadh must not exceed the number stated on the booking form unless by prior arrangement with the owners.
Parties or Events
Ar Fasgadh is not suitable for parties or events and we reserve the right to terminate the booking without notice and without refund in case of a breach of this condition.
We have a strict no smoking policy while inside at Ar Fasgadh. We will terminate your booking without notice and without being liable for any refund or compensation and we will charge a special cleaning surcharge of £100 if you smoke while you are anywhere inside the lodge or there is a smell of smoke inside the lodge on your departure.
If smoking outside, please be aware of neighbours and avoid smoking on the deck or near the wooden lodge.
The quiet and peaceful ambiance of Torbeg Lodges is very important to us and our neighbours and therefore guests must not make any what we deem as unreasonable noise in particular between 22.00 and 08.00. We reserve the right to terminate the booking without notice and without refund in case of a breach of this condition.
Damage and Breakages
Any breakages or damage should be reported to the owners at the earliest possible time allowing alternatives to be purchased or repairs made prior to the arrival of subsequent guests. This may be charged at cost, at our discretion.
There is parking for a maximum of 1 car parked considerately at the lodge. Any additional cars should be parked in the parking area. No commercial or camper vans are allowed.
Electric Vehicle Charging
The nearest charging point is located at the Kinloch Hotel in Blackwaterfoot. Please note it is explicitly forbidden to charge EV’s through windows or using an extension lead as our current insurance does not cover this.
We are actively looking into an EV charging point at Ar Fasgadh and we will update our terms and conditions when this is installed.
The Lodge must be left reasonably clean and tidy. Any requirement for additional and what we deem as unreasonable cleaning will be charged extra.
We have chosen to make Ar Fasgadh pet free due to many people, including Susan, being allergic.
Accuracy of detail
The website is as accurate as possible but cannot be warranted nor do the descriptions form any contract. Whilst every effort is made to ensure accuracy of the property descriptions and images, the facilities and services may alter. We reserve the right to alter or improve any of the subjects without notice.